Starting with a new pain management specialist can feel overwhelming, especially when you have already seen multiple providers, tried different treatments, or spent months searching for answers.
At Prestige Pain & Trauma Institute, we want your first visit to feel organized and straightforward. Our team will review your symptoms, medical history, previous care, and treatment goals so we can better understand what may be causing your pain and discuss an appropriate next step.
New patients and referring providers can request appointments at our locations in Loma Linda, Rosemead, and Coachella.
Your first appointment is an opportunity to tell us what you have been experiencing and how pain is affecting your life. You do not need to know your exact diagnosis before coming in.
Your visit may include:
Depending on your condition, your provider may discuss medication management, diagnostic injections, image-guided procedures, regenerative medicine, neuromodulation, rehabilitation, or coordination with another specialist.
A procedure is not automatically performed at the first appointment. The priority is to understand your condition, review the available information, and explain your options clearly.
Please bring or arrange to send any information that may help us understand your condition, including:
Arriving with complete information may help reduce delays and allow your provider to make a more informed recommendation.
Completing your new patient forms before your appointment can help make check-in easier and give your provider more time to focus on your concerns.
Forms may ask about:
Please answer each section as completely as possible. Even treatments that did not help can provide useful information when planning your care.
1
Prestige Pain & Trauma Institute works with patients and referring providers to clarify insurance, authorization, and payment requirements before care whenever possible.
Insurance coverage can vary based on:
Please bring your current insurance card and photo identification to each appointment.
2
Insurance participation does not guarantee that every service will be covered. We recommend contacting your insurance company directly to confirm:
Our team may assist with authorization and documentation when appropriate, but final coverage decisions are made by the insurance company.
3
Patients without insurance coverage or those considering a non-covered service may contact our office to ask about available payment options.
Please speak with our team before your appointment if you have questions about expected charges, coverage, or payment responsibilities.
Medication safety is an important part of pain care. During your appointment, your provider will review your current medications, prior medication trials, allergies, side effects, and any prescriptions managed by other clinicians.
Please bring an accurate list that includes:
Medication recommendations are based on your diagnosis, medical history, safety considerations, and the provider’s clinical judgment. Establishing care does not guarantee that a specific medication will be prescribed or continued.
Some medications may require:
Please request routine refills before your medication runs out and allow enough time for review. Certain prescriptions may require an appointment before they can be renewed.
Refill requests may not be completed outside normal office processes, and medications may not be replaced automatically if they are lost, stolen, or used differently than prescribed.
Before a procedure, tell our team if you take:
Do not stop a prescribed medication unless you have received clear instructions from the appropriate medical provider.
You may request care at the location that is most convenient, subject to appointment availability and the services offered there.
You do not need to arrive with every answer. Bring your questions, records, and an honest description of how pain is affecting your life.
Our team will help you understand the appointment process, review the available information, and identify an appropriate care pathway.
